Carpet Cleaning/ Durham, Chapel Hill, Pittsboro, Sanford NC

Frequently asked question

How long will it take my carpets to dry after cleaning?

Usually your carpets will be dry to the touch in less than 2 hours, but

recommend

leaving the

blocks and tabs under the furniture for

24 hours in

case there is any

lingering moisture at the

base of the

carpet.

Why do spots sometimes return several days after having my

carpet

cleaned?

The phenomenon that causes spots to reappear is called wicking.

This

happens

when a spill has

made it"s way to the backing or the

padding of

the carpet.As the

carpet dries the substance will

the fibers back up

to their tips. This can be

removed by a very light

low moisture spot

cleaning

with a damp cloth. Then place a

dry white

towel over the spot. Then place

something

heavy like a book on top

of the

spot. As the spot dries again

any remaining residue will be

absorbed into the towel.

We do however use

as little moisture as

possible to get the carpets

cleaned and we

never get

the padding

wet unless we are doing a padding flush to remove pet

urine.

I have dark lines around the edges of my carpet where the

carpet

meets

the wall. What

is this?

This is called filtration soil. It is caused by air seeping in between the

floor

and the

wall. The carpet

acts as a filter and catches the dirt and

dust in the

air. In some

cases it can be removed or

lightened so it is

not as noticeable.

To help prevent this

condition from becoming

permanent, be

sure to

vacuum the edges of your carpet

with a

crevice attachment on your

vacuum cleaner.

Does having carpet protector applied after cleaning really

help my

carpets

stay clean?

Absolutely. When carpet is manufactured the mills do an excellent

job of

applying

protector to the

carpet. It does eventually wear off,

especially in

high traffic areas.

Having the protector reapplied

after

cleaning keeps dirt

and soil from attaching to

the fibers so that it can

be vacuumed easily

and

it also helps prevent spills from

becoming

permanent. We prefer to use a

product made by

Dupont called

Bridgepoint Maxim which has acid dye

resistors in it. This protects

the carpet fibers

from the inside out instead of

just coating the

outside of the fiber.

How often should I have my carpets cleaned?

It really varies depending on how many people you have living in the

house

as well

as pets. The

carpet mills recommend having the

carpets

professionally steam

cleaned at least every 12-18

months.

Most mills

require going no more than 2 years

to keep the warranty

valid.

The tag on my furniture says "dry clean only." Does this mean

can"t be

steam cleaned?

The informational tags on furniture are there to keep homeowners

from

attempting

aggressive

cleaning themselves. Most furniture can

be steam

cleaned, but it is best

done by highly trained

professionals.

There are

things that must be taken into

consideration such as the

PH of the

cleaning

agent. Dyes in some fabrics must be

tested for

stability. Many cotton

fabrics should be

cleaned using a dry foam

method

to prevent shrinkage.

Precision Steam Cleaning
Professional Carpet and Upholstery Cleaning
Quality at it's Best!
Taking care of the Carpet Cleaning needs of Chapel Hill, Durham,
Pittsboro, Apex and surrounding areas of central N.C. with a great
sense of pride in what we do.

Call Today! 545-2322 Pittsboro, Apex 933-7700 Chapel Hill, Durham