Carpet cleaning Before cleaning your carpet, we will go through the areas to be cleaned and do a pre-inspection. This allows you to point out any problem areas that may require extra attention. We will then do a thorough vacuuming of the carpet, as dry dirt is much easier to remove then when it is wet. This allows the cleaning to be much more effective. We then apply an all natural pre-conditioner to the carpet to break the bond between the soils and the carpet. After allowing the pre-conditioner to do it's job, the carpet is ready to be steam cleaned. For this we use softened water which increases the waters ability to fully remove soils. We use a very controlled amount of water in order to get your carpets dry in a timely fashion, accompanied by a good dry stroke to make sure that your carpets are only damp to the touch. If any spots remain after normal cleaning we will try to determine the best way to remove it and use the proper spotter and removal technique. At this time any furniture that was moved will be put back in place and blocks or tabs will be put underneath the legs to prevent any wood stain or rust from getting on the carpet. Now the carpet is ready to have protector applied. After the protector is applied the carpet is then groomed to stand the pile up in order to speed up drying and give the carpet that finished look. The carpets should be dry to the touch in around 2 hours, but it is recommended that you leave the blocks and tabs under the furniture for 24 hours.